Privacy policy

Optline processes the data you and your respondents give us only to provide the service. We do not sell personal data and do not use third-party advertising trackers.

What we store

Account data (name, email, hashed password), workspace content you create, usage records for billing limits, and security logs (IP address, user agent) for abuse prevention.

Your controls

Workspace owners can export all workspace data as JSON and permanently delete a workspace or account at any time from Settings → Your data. Deletion removes the data from our primary database immediately.

Third-party AI

AI features run only when a workspace adds its own provider API key. Content you submit to an AI feature is sent to that provider under your agreement with them. API keys are encrypted at rest.

Leads

Leads in a workspace belong to that workspace, which is the data controller; we process them on its behalf. Leads enter only through the workspace's own opt-in forms, imports of its own contacts (with a recorded lawful-basis confirmation) or its API. We do not buy, scrape or enrich data from third-party person-data providers.

Activity tracking applies only to people who identified themselves through an opt-in form or a tracked email link, stores URL paths without query strings, and is disabled for browsers that send Global Privacy Control or Do Not Track. Every lead can unsubscribe or erase their data through the link the workspace includes in its emails.

Contact

Privacy requests: contact support or support@optline.invalid.